Our website respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect and use your personal data (under certain conditions). It also outlines the procedures we follow to ensure the confidentiality of your information. Finally, it defines your options regarding the collection, use, and disclosure of your personal data.
By visiting our website directly or through another site, you agree to the practices described in this policy.
Protecting your data is extremely important to us. Therefore, your name and other information related to you are used only in accordance with this Privacy Policy. We collect information only when necessary or relevant to our dealings with you.
We retain your data in accordance with the law or for the purposes for which it was collected.
You can browse the website without providing any personal data. Your personal identity remains anonymous throughout your visit and will only be revealed if you have an account on the website that you access with your username and password.
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1 – Data We Collect:
We may need to collect your information if you wish to place an order for a product on our website.
We collect, store, and process your data necessary to complete your purchase, ensure any potential future claims, and provide you with our available services. We may collect personal information including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card details.
We use the information you provide to process your orders, supply you with services and information displayed on our website, and manage your account with us. We also use it to verify financial transactions carried out online, audit data downloads, identify visitors, and develop and customize the website’s design and content for users.
We may also conduct demographic research and send you useful or requested information — such as details about products and services — unless you opt out of being contacted. We may contact you by email with product and service details if you wish. If you prefer not to receive promotional or marketing communications, you can opt out at any time.
We may provide your name and address to a third party for order delivery (for example, a courier or supplier).
We may store details of your current order, but for security reasons, we cannot retrieve them directly. By logging into your account, you can access your information and view your order history or manage your address details. You must keep your personal login details confidential and not share them with any unauthorized third party. We are not responsible for any misuse of passwords unless caused by our error.
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Use of Your Personal Information:
We may use your personal information for surveys and marketing research, based on your consent, for statistical purposes while keeping your responses completely confidential. You have the right to withdraw at any time.
We do not send your survey answers to any third party, and your email address will only be disclosed if you wish to participate in contests. Survey responses are stored separately from your email.
We may send information about us, our website, our other websites, our products, sales, promotions, newsletters, or anything related to our group companies or partners.
If you do not wish to receive such information, please click the “unsubscribe” link in any email sent to you, and we will stop sending communications within seven business days (excluding weekends and public/religious holidays).
We may also use some data — always maintaining full privacy and confidentiality — for purposes such as verifying user locations, tracking website visits or link activity in subscription emails, and sharing anonymized, non-identifiable data with third parties (such as advertisers). However, this data will never identify you personally.
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Contests:
Regarding any contest, we use data to notify winners and announce our offers. You can find more details about the terms and conditions of each contest separately.
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Third Parties and Website Links:
We may transfer your information to other companies within our group, or to our agents and contractors, to help us process transactions as outlined in this Privacy Policy.
For example, we may use third parties to assist in product delivery, payment collection, statistical analysis, marketing research, or customer service. We may also share information to protect against fraud and minimize credit risks.
If our company or part of it is sold, our databases containing your personal information may be transferred as part of the sale.
Except as described in this Privacy Policy, we will not sell or disclose your personal data to any third party without your prior consent, unless required by law.
The website may contain third-party advertisements or links to other sites or frames. Please note that we are not responsible for the privacy policies or content of any third-party websites, nor for any third party to whom we may transfer your data in accordance with this policy.
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2 – Cookies (COOKIES):
Accepting cookies is not required to visit the website. However, you will not be able to use the “cart” function or place an order without enabling cookies.
Cookies are small text files that allow our server to recognize your computer as a unique user when visiting certain pages. Your browser stores these files on your hard drive. Cookies may be used to detect your IP address, saving you time when browsing or returning to the site.
We use cookies to enhance your browsing convenience (for example, remembering your identity when modifying your shopping cart without re-entering your email address). Cookies are not used to obtain or use other information about you (e.g., for targeted marketing).
You can set your browser to refuse cookies, but this may limit your use of the website. Our use of cookies does not include any personal or private information and contains no viruses.
This site uses Google Analytics, a service provided by Google to analyze web usage. Google Analytics uses cookies to collect data about how users interact with the website. The information generated (including your IP address) is transmitted to and stored by Google on servers in the United States.
Google uses this information to evaluate website activity, provide reports to operators, and offer other internet-related services. Google may also transfer this data to third parties when required by law or when such parties process data on Google’s behalf. Google will not associate your IP address with any other data held by Google.
You may refuse cookies through your browser settings, but please note that doing so may limit full site functionality.
By using this website, you consent to Google’s processing of your data as described above.
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3 – Security:
We use appropriate technologies and procedures to prevent unauthorized or unlawful access, loss, or destruction of your information.
When we collect data through the website, your personal information is stored in a secure database on a protected server with firewall systems. When collecting payment card details electronically, we protect them through encryption technologies such as SSL (Secure Socket Layer).
While encryption makes it difficult for hackers to access your information, we cannot guarantee 100% protection.
We strongly advise not sending full credit or debit card details via unencrypted electronic communications.
We maintain physical, electronic, and procedural safeguards during the collection, storage, and disclosure of your information. Our security procedures may occasionally require you to verify your identity before we disclose your personal data.
You are responsible for protecting your password and computer from unauthorized access.
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4 – Customer Rights:
If you are concerned about your data, you have the right to request access to any personal information we hold about you or that was previously provided to us.
You also have the right to request corrections of any inaccuracies in your personal data free of charge.